Support

Support for Verde Homes landlords and tenants.

Use this page when you need help with account access, tenant invites, payments, documents, or property setup. Signed-in owners can also open contextual Help and the setup guide from the owner portal.

Email Support

Account help

For login, password reset, owner access, tenant invite, or account review questions, email support@verde-homes.com.

Payment help

For a delayed ACH payment, include the property, tenant, amount, payment date, and any visible payment reference. ACH can take several business days, and Payment in Progress means the landlord might not have available funds yet.

Payment security concerns

For suspected fraud or a saved-bank concern, contact your bank promptly and then Verde support. Never email an online banking password or a full account or routing number.

How payment information is protected

Review exactly what Stripe handles, what Verde retains, and what a landlord can see before connecting a bank account.

Property workflow help

For document uploads, vendor records, maintenance requests, or property onboarding, include the page you were using and what you expected to happen.